Policies
Product issues and returns
Check your order promptly for damage, defects, shortages or incorrect items. Report problems within 72 hours of receipt through Customer Support, with your order number and details.
Returns need prior approval and a Return Authorization number. Approved items must reach the originating warehouse within 30 days of shipment. Do not send a return without instructions. Keep merchandise unused, unwashed and with its tags.
Customized, altered, closeout and discontinued merchandise generally cannot be returned. Requests involving a manufacturing defect or quality problem require review. Approved unwanted-item or wrong-size/color returns may carry a 25% restocking charge and return freight. Original shipping charges are not refundable. Credits can take 5–20 business days after receipt.
Changes and cancellations
Contact support promptly. Production may limit changes or cancellations and may create restocking or full customization charges. Shipped orders cannot be changed or cancelled.
Shipping and support
Shipping destinations, charges and taxes are shown at checkout. Check the delivery address carefully and retain tracking details. For assistance, use Customer Support or email support@corpbrandbuilder.com.
See Terms and Conditions and Privacy Policy for additional information.